mob partners

Travelmobs is a proud seller of all major cruise lines. We are also a member of CLIA (Cruise Line International Association). This special designation allows us to search and book ALL major cruise lines so that we can match our clients with the right cruise at the best value. Cruising is unlike any other vacation, and with over 34 million people cruising annually, it’s quickly becoming the most popular way to travel. If a cruise vacation isn’t your “cup of sea”, Travelmobs also partners with tour companies that offer unlimited destination vacation options. We’ve highlighted just a few of our favorite cruise lines and tour companies below. And for our LGBT members, we offer exclusive bonuses for new customers who book their Atlantis Events, RSVP, or Olivia vacation through Travelmobs.



SELLING A TRAVELMOBS VACATION IS EASY AND PROFITABLE
To book your customers on a Travelmobs vacation, call (805) 500-7601. Please have the following information ready before calling: Complete legal name of each client exactly as it appears on the passport. Client’s address (street address, city, state, zip code and country), telephone number, e-mail address and form of payment. Please note that all reservations require a deposit. Travelmobs accepts  Visa, MasterCard, American Express and Discover. Please make sure you have the correct billing address, name on the card, expiration date, and security code from your client’s credit card. All payments must be made in U.S. dollars.

At the time of reservation, you will receive a copy of Travelmobs booking form and Terms & Conditions via e-mail. Please have your client sign the form, and then return it on their behalf within 72 hours. There are three ways to return the form to us. You may scan it and send it as an e-mail attachment (the email address is on the form). Please note that we can only receive attachments of up to 2 MB. Or, you may choose to fax it to (805) 500-7601. We prefer that you either e-mail a scanned copy or fax the form, but if you must send it via the mail, please send it to: 2987 Campa Way, Unit H, Simi Valley, CA 93063. Note: We cannot issue travel documents until this form is received. Travel documents will be sent to you approximately four weeks prior to the trip departure date.

Please be sure that your guests are familiar with the Cancellation Policy which varies by cruise and vacation.

AGENCY ELIGIBILITY
Selling Travelmobs vacations is a privilege available to professional travel agents who meet high customer service standards. In order to serve as an authorized agent of Travelmobs’ products, you must have a valid IATA or CLIA identification. Please send a copy of either certificate to agents@travelmobs.com.

COMMISSIONS
While others are lowering or eliminating commissions, Travelmobs is happy to offer qualified travel agents 10% for bookings made on qualifying products (including, but not limited to: NCF’s, taxes and fees, pre-paid gratuities, airfare, travel insurance, shore excursions, and hotel stays, and transfers). Commissions will be paid two to four weeks after the conclusion of the trip. We must have a W-9 form on file to pay you a commission. You may scan it and send it as an e-mail attachment to agents@travelmobs.com.

Please note that Travelmobs does not typically provide airfare options for our guests. When an airfare option is available it is typically a charter flight or special discount offer and, as such, is not eligible for commission.

Travelmobs sometimes offers pre- and post- stays (“vacation stretchers”) and travel insurance; these sales are not commissionable. Some pre- and post- or “host hotels” are booked directly with the hotel; these sales are also not commissionable.

CLIENT PROTECTION
At Travelmobs, we care about your success, and so we adhere to the following guidelines:

  • Clients you booked on a Travelmobs Vacation will continue to remain your clients on all future bookings.
  • Unless we receive notification directly from the client requesting to change agencies, any future reservations booked by that client will be credited to the original booking agent.
  • When we accept “rebooking” reservations during our vacations, the client remains your client. You will receive confirmation from our office regarding all reservations booked by your clients.
  • We support our agent community and will do everything in our power to ensure your continued success.

RESERVATION REQUEST FORM TERMS AND CONDITIONS
Travelmobs  (doing business as “Travelmobs Inc.”), the tour operator, acts solely as an agent for the guest. Travelmobs, its parent, affiliate or subsidiary companies, the cruise line, resort, hotel, or subcontracted tour company, or any other cruise line or resort chartered by Travelmobs Inc., has no responsibility whatsoever in whole or part for any occurrences including but not limited to any delay, loss, accidents, personal injury, sickness, medical expenses, or property damage occasioned by fault or negligence of any person, employee or company entrusted with the performance of such service from whatever cause. The tour operator, owners of the tour operator, cruise lines or resort or the owners of the vessels or resorts, have no responsibility whatsoever for any expense or inconvenience caused by late arrivals and departures of trains, ships, airplanes, buses, autos or any changes of schedule. The tour operator, cruise lines or resorts, or the owners of the vessels or resorts have no responsibility for the loss of, or damage to your luggage, money, jewelry, valuables or any other belongings whatsoever and howsoever caused. I am aware that travel insurance may be available for me to purchase. I hereby authorize Travelmobs Inc. and/or its parent, affiliate, or subsidiary companies to access totals of passenger folio accounts if applicable. Please note that additional terms and conditions from each individual cruise line and vacation partner applies and should be reviewed by client before booking.

INDEPENDENT CONTRACTORS
All services, including but not limited to hotel accommodations, restaurants, shore excursions, water sports equipment, ground transportation and cruise transportation, are provided by contractors that are independent from, and that do not act for or on behalf of or as agents of or as joint ventures with the air carrier, tour operator, cruise lines or hotels, or owners of the vessels or resorts.

RIGHT OF CONTROL; CANCELLATION
If, because of loss or damage to the vessel or need to repair the vessel or resort, or any other cause beyond the reasonable control of Travelmobs Inc., or any cruise line or resort chartered by Travelmobs Inc., the vessel or resort is unavailable, the tour operator shall have the right to replace the vessel or resort with a reasonably similar vessel or resort or the tour operator has the right to cancel the travel event and refund all monies to the guests. Such refund shall be the tour operator’s, cruise line’s, resort’s and owner’s of the vessels or resorts sole measure of damages. The right is reserved by the tour operator to make any changes, including itineraries and schedules that might become necessary with or without notice. The tour operator reserves the right to accept or decline any person as a member of the tour at any time. Upon cancellation of the transportation or travel services, where the guest is not at fault and has not canceled in violation of any of these terms and conditions, all sums paid to Travelmobs Inc. will be promptly paid to the guest, unless the guest otherwise advises Travelmobs in writing, after cancellation.

CONTRACT OF CARRIAGE
The sole and exclusive responsibility of the air carriers and cruise lines or resorts shall be in accordance with and as limited by the contract of carriage set forth in the guest’s ticket, baggage check and tariffs issued by the carrier/cruise line/resort this guest contract will be included with your tour documents and may be requested in advance by writing to the tour operator or the cruise lines. The guest ticket, when used, shall constitute a sole contract between the airlines/cruise line/resort and the purchaser of these tickets and /or guest. These carriers and other carriers are not responsible for any act, omission or event during the time the guests are not on board their planes or conveyances.

DISPUTE RESOLUTION
Any claim or dispute by the guest with Travelmobs Inc., arising out of or relating to this contract or services pursuant to this contract shall take place in the State of California, city of Los Angeles. Any claim must be filed within six (6) months from the guest’s scheduled departure date. This contract is enforceable by the laws of the State of California.

VIDEO / PHOTOGRAPHIC RELEASE
The guest agrees to participate in promotional, publicity, or merchandising pictures of the guests during this event. The guest hereby agrees that Travelmobs may use the security photo of the guest, if taken, for in-house record keeping. The guest hereby authorizes the reproduction, sale, copyright, broadcast and /or distribution of said video, sound recording and pictures without limitations. The guest further agrees and releases Travelmobs Inc., its parent, affiliate or subsidiary companies, their representatives and agents from any liability, loss, expense or claims arising from distribution, broadcast, sale or use of his or her likeness or voice. The guest certifies that he/she is 21 years of age or over. If a guest desires not to be included in any promotional videos and pictures, there will be an opportunity during the travel event to sign a request form to not appear in any promotional material. Travelmobs Inc. will then attempt to exclude those guests who have signed such a request during the event, but Travelmobs Inc. does not guarantee that the guest will not be included in promotional materials.

DRUG POLICY
The guest agrees not to bring any illegal drugs aboard the ship nor to any Travelmobs event and agrees to indemnify Travelmobs Inc. and/or its parent, affiliate, or subsidiary companies, and any travel service providers for any fines, damages or charges brought against guest concerning illegal drugs.

TRAVEL DOCUMENTATION
The guest is responsible for arriving at the point of departure, with all required documentation, at the time set forth in the tour documents. The guest has sole responsibility for determining his or her immigration requirements and obtaining appropriate documentation, including but not limited to visas, passports, etc. Some countries visited may require that your passport be valid for at least six months beyond the completion of your trip. Boarding will be denied for failure to possess the appropriate immigration documentation. The tour operator, their agents, cruise lines or resorts or the owner of the vessels or resorts shall have no obligation to refund any amount paid by the guest in the event the guest misses the departure of the vessel or other means of transfer as a result of the guest’s failure to be at the point of departure as instructed.

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